Frequently Asked Questions
Everything you need to know about Phase Rentals
General Questions
Phase Rentals provides in-home washer & dryer sets for renters who don't have laundry in their units. It's $60/month with free installation and maintenance, 6-month minimum rental, no hidden fees.
We serve Orange and Seminole Counties in Central Florida. In Orange County that covers Orlando, Winter Park, Maitland, Apopka, Ocoee, Winter Garden, Windermere, Belle Isle, Edgewood, Eatonville, Oakland, Bay Lake and Lake Buena Vista. In Seminole County it covers Sanford, Altamonte Springs, Lake Mary, Longwood, Oviedo, Winter Springs and Casselberry. Not sure whether your address is in range? Reach out and we'll confirm.
Installation
A standard washer connection (hot/cold water & drain) and a 240-volt outlet for an electric dryer. If your unit doesn't have a vent, we can provide a ventless option.
No, if you have the hookups, you can install them. But if you wish, we can provide a pre-written approval email to send your landlord. It explains that installation is professional, reversible, and fully insured.
Within 3 business days for most addresses. Priority next-day delivery is available for a small fee.
Payments & Terms
Phase Rentals has a 6-month minimum rental commitment. Terms are usually 12 months with an option to renew after or cancel with a quick pickup.
Your card is charged monthly on the same day of the month as your installation date.
No deposit and no credit check at all.
Maintenance & Moving
We repair or replace it for free. Just contact us through the website or text us.
We'll uninstall, transport, and reinstall the set in your new place (within our service area) for a small relocation fee.
No. For safety and insurance reasons, all installs and removals must be handled by Phase.
Other Questions
Yes, but our $60/mo pricing applies to the set. Single units are $40/month each.
We provide reliable, name-brand electric washer & dryer sets in great condition, tested and maintained by our techs.